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WEBSITE CHAT
Turn browsers into buyers with Podium Webchat.
Real-time communication that engages car buyers where they start their journey.
Capture every lead around the clock.
Customers often start their car research online and outside of business hours. Podium’s Webchat allows them to connect any time, day or night. Our AI BDC responds instantly and keeps them engaged even after they leave your site.
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Engage on your customers' terms and boost your sales.
You know speed to lead is imperative. With Podium’s Webchat, conversations started on your website can seamlessly transition to text messaging, keeping customers engaged even after they leave your website increasing the likelihood of conversions.
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Convert more online leads.
Customers appreciate attentiveness. Access full visibility into their click-path history, so you can see what inventory they are interested in, to further personalize their buying experience.
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Efficiency and easy collaboration.
Save time and get greater visibility into your customer details, so you can provide better customer service. Easily manage your Webchat leads and all customer interactions from multiple platforms in one easy-to-use inbox.
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AI Employee
Sell more with AI BDC.
WEBSITE CHAT FEATURES
More engagement, more leads, more conversions.
Website Text Widget
Let customers start conversations on your website and AI BDC will keep the conversation going over text – even if they leave your site.
Branded Chat Widget
Customize your widget with your dealership’s colors and messaging to align with your business for a trustworthy customer experience.
Website Click-Path History
Track user engagement and click history behavior on your website for a better understanding of your customers.
Immediate Replies using AI
AI BDC instantly responds to messages in a natural and conversational tone.
Capture Customer Info
Qualify leads before the conversation begins, so your team can close deals faster.
Shared Team Inbox
Team access to all messages for better visibility and improved collaboration.
AI BDC captures website traffic and schedules test drives
Works overtime, when your customers are browsing, so you are always first to respond.
Talk to Sales
Connect the tools you already use
CUSTOMER STORIES
"Our Mazda business is up 10 times what it was before Podium. We’ve gone from selling three or four Mazdas a month to selling as many as 50. In one month we sold more Mazdas than we sold in the entire year of 2022. We are the number one growing Mazda dealer in the region and number six in the nation. It has been everything we needed."
Ben Johnson, Internet & Marketing Director at Stuart Powell Ford Mazda
"We’ve seen an increase in leads and customers in the last four years and a massive increase in net profit. We hit an all-time record and we attribute a lot of that growth to Podium."
Matt Sneed, Director of Operations at Power Ford
Free resources about Website Chat
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Grow and scale your auto dealership with an all-in-one lead and reputation management platform.
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