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PHONES
AI BDC that can answer the phone.
Stay connected, responsive, and ahead of the competition with Podium Phones, a VoIP phone system built for dealerships.
Connect smarter, respond faster—24/7
Save time and sell more cars. With Podium Phones, missed calls will automatically trigger a text, allowing your AI BDC to continue the conversation—day or night. Callers can also switch to text instantly by pressing any key, reducing your team’s call volume, and still allowing AI to book test drives.
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Exceptional customer service every time.
Record and transcribe calls automatically with AI, so your team delivers a personalized customer experience every time, while keeping communication consistent across dealerships and teams.
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Take your business on the go.
Team members can call and text customers from your business number right in the app, giving your clients a smooth experience and providing seamless customer service, even when your team is out on the lot.
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Improve operational efficiency.
Podium’s VoIP system works seamlessly with our messaging, review management, and reporting, ensuring all customer interactions—by phone, text, or email—are tracked in one place. Your teams will never miss important updates or leads, and you can see the history of their interactions with your customers.
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AI Employee
Never miss a lead with our AI Employee.
PHONE FEATURES
Attract, convert, and re-engage.
Al Call Summaries
Always have customer context with automatic transcripts and bulleted summaries, so you can close the sale faster.
Switch to Text
Automate a message for incoming callers that prompts them to switch to text instead, so you can schedule more test drives.
After-Hours Call Routing
Route calls that come in after your dealership closes to specific extensions, numbers, or voicemail boxes.
Re-engage Missed Callers
When a call is missed, the caller will receive a text message re-engaging them, ensuring no leads go unattended and that you can increase your chances of scheduling a test drive.
Customized Call Groups
Create a personalized phone system that matches your dealership’s needs by customizing groups of phones to receive calls.
Custom Phone Menus
Customize phone menus and auto routing so callers can select an extension or phone, ensuring they always get routed to the right salesperson.
Reporting & Analytics
Get live reporting of all your incoming and outgoing business calls.
Call Transfers & Extensions
Transfer calls between your dealership team members with individual extension numbers for each user.
Softphones (App)
Call and text customers through your desktop or mobile device from your dealership phone number.
Connect the tools you already use.
CUSTOMER STORIES
"Before Podium Phones, we missed 20% of our sales calls... You're looking at $24,000 of revenue that we missed out on every week, but now we’re not missing out on anything."
Joshua Jones the Controller & Office Manager at Mountaineer Heating & Cooling uses Podium Phones to boost revenue.
20%
More sales with Podium phones
"I love the convenience of Podium Phones because it lets me answer customers from anywhere. Plus the transcripts make it easy for me and my staff to go back and see what happened on the call."
Britten Wolf the Owner of BVW Jewelers uses Podium Phones to make sure her staff delivers personalized service to customers across every call.
"With Podium Phones and the call transcription AI feature, I can go back and listen to calls to see what data and information I gave the customer, or exactly what their issue was, it’s so helpful to have the recordings."
Kellie Waldron the Owner of AllSeasons HVAC/R LLC uses Podium Phones to handle high call volumes while maintaining great customer service.
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Grow and scale your dealership with an all-in-one lead and reputation management platform.
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