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WEBSITE CHAT
Turn site visits into appointments with AI-powered webchat
Capture traffic on your website and generate more bookings even when you’re closed with our AI Patient Coordinator.
Book more services from your website.
Most patients start researching treatments and services online outside of business hours. Podium’s Webchat allows potential clients to connect with your business 24/7. AI Patient Coordinator instantly responds and provides information about services and scheduling appointments.
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Keep clients engaged in the channel they prefer.
You work hard to promote the brand you’ve created across social, paid advertisements, and in your center. Podium’s AI Patient Coordinator maintains the tone you’ve set wherever patients contact you–whether it's text, social, email, or calling.
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Provide exceptional service.
Podium’s Webchat reflects your professional practice with full visibility into client’s website, conversation, and transaction history so you can further tailor responses and deliver a timely, helpful, and personalized customer experience. AI Patient Coordinator can follow up when it’s time to come back for another service.
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All-in-one inbox.
Manage all Webchat leads and interactions in one place, providing a seamless communication experience for both clients and staff.
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AI Employee
Schedule more services with AI Patient Coordinator.
WEBSITE CHAT FEATURES
More engagement, more leads, more conversions.
Website Text Widget
Let patients start conversations on your website and AI Patient Coordinator will keep the conversation going over text.
Branded Chat Widget
Customize your widget with your aesthetic center's brand colors and messaging to align with your center for a trustworthy customer experience.
Website Click-Path History
Track user engagement on your site for a better understanding of your customers’ interests and needs.
Automatic AI Replies
Use AI Patient Coordinator to immediately respond to messages in a natural and conversational tone.
Capture Customer Info
Collect essential lead information before the conversation begins, so your team can close deals faster.
Shared Team Inbox
Team access to all messages for better visibility and improved collaboration.
Let AI Patient Coordinator respond faster and book more services.
Our AI connects to all your lead channels–managing webchats, social messages, emails and calls all in one place.
Talk to Sales
Connect the tools you already use
CUSTOMER STORIES
“Half the communication is done after hours. A lot of people have busy schedules. They're at work during the day. They can't get away to take care of personal appointments. When they have some free time, they'll book appointments at 9, 10, or 11 pm at night, when, obviously, we're not here and they have questions. So Avery's been helpful to answer the questions, but also been pretty helpful to chase the business and get the appointments booked.”
Tarik Elmas, Manager, TinyTox Collab
“Before using [AI Patient Coordinator], we were getting a couple complaints a week from clients that we weren’t getting back to them fast enough. Since we’ve started using Avery, this has been remedied and we no longer have this issue. Our clients feel seen and heard and know they can get ahold of us very quickly. So, that’s been a huge win for us.”
Abigail Fraher, General Manager, Kate Somerville Skin Clinic
Free resources about Website Chat
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Grow and scale your aesthetics business with an all-in-one lead and reputation management platform.
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