WEBSITE CHAT
Make your website textable.
Generate up to 11x more leads—respond instantly and continue conversations over text with our AI Employee.
Instantly capture website leads.
Provide personalized and engaging responses instantly with our AI Employee, turning every inquiry into an opportunity.
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Connect the way customers prefer.
Easily transition conversations to text, allowing customers to engage through their preferred method of communication for a better customer experience.
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Convert more leads.
Capture lead information before the chat begins. Access full visibility into click-path history to further tailor responses, ensuring a more personalized and impactful experience.
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Unified inbox.
Easily manage your webchat leads as well as all customer interactions from multiple platforms in one easy-to-use inbox.
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AI Employee
Make your website a lead generator.
WEBSITE CHAT FEATURES
More engagement, more leads, more conversions.
Website Text Widget
Let customers start conversations on your website and our AI will keep the conversation going over text.
Branded Chat Widget
Customize your widget with your brand’s colors and messaging to align with your business for a trustworthy customer experience.
Website Click-Path History
Track user engagement and click behavior on your business website for a better understanding of your customers.
Automatic AI Replies
Use AI to instantly respond to messages in a natural and conversational tone.
Capture Customer Info
Collect essential lead information before the conversation begins, so your team can close deals faster.
Shared Team Inbox
Team access to all messages for better visibility and improved collaboration.
Connect the tools you already use
Use our AI Employee to respond faster and sell more.
Works 24/7 and even on weekends, you'll never miss a lead with an AI Employee on your team.
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CUSTOMER STORIES
"Podium opened up new opportunities for us to communicate with our customers."
Randy, Owner, Mad Dog Cycles
7,007 leads
Collected through Podium Webchat
“Podium has helped us learn better ways to communicate with customers in the way they want to be communicated with… ”
Steve Barnes, Sr. Manager of Omnichannel Integration at Mattress Firm
23.5%
Webchat Coversion Rate
148,000
New leads through Webchat
"We’re getting more conversions because it’s easier to guide people online when they have questions, as opposed to just letting them click off the website."
Andrea Mascaro, Lux Bond & Green
1,700 leads
Collected through Podium Webchat
Free resources about Website Chat
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Grow and scale your business with an all-in-one lead and reputation management platform.