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10 Best Day Spa and Salon Phone Systems of 2024

Alex WalzSenior Software Engineer

Explore the top phone systems, including Podium Phones, that enhance the customer experience and boost ROI for day spas and salons.
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As an operator of a local day spa or salon, delivering excellent customer service is the cornerstone of your business. One vital part of this service comes from choosing the best phone system to keep you connected to your clientele. With the right platform, you can positively influence brand perception, improve client communication, and ultimately boost your ROI. Here, we’ve handpicked 10 top phone systems designed to enrich your business operations and elevate your customer experience:

10 Best Day Spa and Salon Phone Systems

1. Podium Phones

Podium Phones is a leading-edge phone system purposefully built for small businesses such as day spas and salons. This system does more than just bridge communication between you and your customers; its landscape of unique features makes it stand out.

Podium Phones offers a consolidated database where every phone call conversation and text message with your clients gets logged for easy referencing. It also provides a pop-up with client information whenever they call, helping you personalize the customer’s journey. Add automation to missed calls and AI-powered call summary features, and you’ve got a holistic tool to capture and convert leads. We recommend Podium Phones for its robust platform that integrates all customer communication contacts, helping you deliver an unrivaled client experience.

2. Nextiva

Nextiva is another fantastic customer phone system that offers a streamlined, user-friendly experience. Its robust functionality includes features like call recording, conference calling, and advanced voice recognition.

We recommend Nextiva for its scalability that allows it to grow with your salon or spa business. It also offers excellent mobile apps, ensuring you’re always connected to your clients, irrespective of your location.

3. Jive by LogMeIn

Reliability and flexibility are the staples of Jive by LogMeIn, putting it high on our list of top customer phone systems. Jive ensures that you connect with your clients efficiently without any technical hiccups disrupting your operations.

We recommend Jive because it provides a host of customizable features that will suit the operations of any day spa or salon. Its straightforward setup and excellent customer service make it an ideal choice for small businesses.

4. Vonage

Vonage brings a fresh perspective to customer communication with its intuitive, cloud-based VoIP business phone system. Offering a rich set of features from call recording to virtual receptionists, Vonage ensures you never miss a call from a client.

We suggest Vonage for its excellent call quality and reliability, ensuring your customer communications are always top-notch. Its innovative mobile and desktop apps keep you connected with your clients, regardless of where you are.

5. Dialpad

Designed with the modern workplace in mind, Dialpad offers a balance of simplicity and innovation in a business phone system. With Dialpad, you get reliability and a range of features that are easy to use.

What sets Dialpad apart and why we recommend it is its innovative voice intelligence feature for real-time transcription and post-call summaries, making following up with your customers a breeze.

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6. Freshcaller

Freshcaller is a cloud-based PBX system that offers features like call masking and routing, enabling you to have fully-fledged call center capabilities in your day spa or salon.

Why Freshcaller you ask? It allows you to buy local and toll-free numbers in over 40 countries and its ability to help you manage high call volume makes it a reliable pick for businesses.

7. RingCentral

RingCentral is renowned for its cloud communications solution that caters to businesses of all sizes. Its offer includes voice, fax, text, conferencing, and video meetings.

We endorse RingCentral for its seamless integrations with other business apps, which enhance workflow and efficiency in your day spa or salon.

8. Grasshopper

Well-suited for small businesses, Grasshopper is a virtual phone system that leverages your personal phone to handle your business calls. It’s efficiency couched in simplicity.

Our recommendation for Grasshopper springs from its cost-effectiveness while offering major features of a traditional business phone system. This value makes it an excellent starter pick for smaller salons or day spas.

9. 8×8

8×8 is a VoIP phone system admired for its advanced functionality and affordability. This robust system features team messaging, video meetings, contact center cloud solutions, and more.

We urge day spas and salons to consider 8×8 for its robust range of features at competitive pricing, making it a win-win for businesses looking to scale.

10. Ooma Office

Ooma Office delivers a reliable VoIP business phone system with no added complexity. For a simple setup with a full suite of powerful features, Ooma Office could be just what your spa or salon needs.

Our recommendation of Ooma comes down to its simplicity and effectiveness. Features like the virtual receptionist and ability to ring multiple extensions ensure that all customer calls are attended to, improving customer service.

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We understand that running a day spa or salon business requires dedication and effort. The last thing you need to worry about is a subpar communication system. That’s why these top-notch phone systems can bring significant value to your business, taking the hassle out of customer communication and leaving you free to do what you do best–pamper your clientele.

You may also consider Podium, a comprehensive platform that helps local businesses manage their online presence and communicate with customers seamlessly. Podium provides an array of products, like Podium Phones, customized for the unique needs of your industry. These features and systems are precisely what you need to manage your customer conversations, capture leads, and drive growth for your business.

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